GRATUITY: Our quoted prices are all-inclusive for hourly service. A recommended 20% gratuity is included in the quoted price for your convenience.
FRIDAY AND SATURDAY MINIMUMS: Stretch Limousines and Mercedes Sprinters require 4 hour minimum rental on Fridays and Saturdays. Sedans and SUVs require a minimum of 3 hour rental.
CHANGES & CANCELLATIONS:
Sedan & SUV
You may request changes or cancellation to your reservation at no charge if the change or cancellation is requested at least 2 hours prior to the scheduled pick-up time.
Stretch Limousine & Mercedes Sprinter
You may request changes or cancellation to your reservation at no charge if the change or cancellation is requested at least 48 hours prior to the scheduled pick-up time.
NO SHOW CHARGES: Our office is open 24 hours a day / seven days a week. If for any reason, the client cannot locate their chauffeur, please call our office immediately. A No Show is charged in the event the client fails to contact our dispatch office, locate their chauffeur, or and leaves the pick-up location. No Shows are charged the full amount of the scheduled trip.
MILEAGE LIMIT: Online rates include up to 50 miles from Chicago Downtown. Please call us for an accurate quote for other locations.
CONDUCT OF PASSENGERS: A1 Classic Limousine Group reserves the right to refuse service to any persons under the influence of any drugs or alcohol. Transportation will also be terminated immediately if the chauffeur feels threatened in any way.
UNUSUAL OR SPECIAL CLEANING: If a greater amount of time is required to clean the vehicle as a result of the Client, may charge the Client an additional fee to cover additional time, material and resources.
THANK YOU FOR CHOOSING A1 CLASSIC LIMOUSINE GROUP AS YOUR LIMOUSINE SERVICE PROVIDER!
